Chanel Coalla

Director of Client Relations

With over a decade of experience in customer service, sales, and the legal industry, Chanel brings a people-first mindset to every client interaction. As Director of Client Relations at Miami Family Law Group, she is dedicated to fostering meaningful relationships and ensuring that every client feels informed, supported, and genuinely cared for.

Chanel’s passion for helping others is the driving force behind her work. Her unique background working closely with both legal professionals and clients, equips her to navigate complex questions, ease concerns, and deliver a positive client experience. She is committed to making every interaction one of trust, transparency, and compassion.

Education

• Graduated Honors (Cum Laude) from Florida International University with a Bachelor of Arts in Business Administration – Human Resource Management